CORONAVIRUS UPDATE

Smart ID to Join Main Partners’ Social Responsibility Campaigns Against COVID-19

Why the disinfection of mobile computers, tablets, printers, scanners, and other devices is critical to infection control in workplaces and public spaces

Bucharest, March 11th, 2020. Smart ID, the recognized leader in the Romanian IT Industry and one of the most important Partner of technology manufacturers like Zebra Technology, NCR, Datalogic, SES-imagotag, Avery Berkel, Advantech, Panasonic, SOTI to name few, is to align starting today, 11th of March 2020, to main Partners social responsibility campaigns to inform the Romanian Customers about the disinfection of their mobile devices.

With a portfolio of top customers in Retail, Manufacturing, Logistics, Healthcare and Utilities industries, Smart ID involves itself in one of the most important awareness campaigns of the year, with the final goal to help customers understand the importance of disinfection in a correct manner.

While the main recommendation of the authorities involved in COVID-19 fight is to first wash our hands, in the workforce environment, it is also important to clean the Devices we touched all day long.

“There are many ways to disinfect the devices our customers use in the workplace and public spaces, but it is only one way to do it correctly. To protect the front line workers that use our products in warehouses, manufacturing, stores, and routes or in public services, we centralized starting today, on our webpage www.smartid.ro, all sources of information coming from our main partners related to COVID-19 fight” declared Daniel Boangiu, owner of Smart ID Romania & Moldavia, quoting a recent Zebra Technology position with regards to COVID-19. 

What you can find here:

  • Smart ID’s entire portfolio of mobile computers, scanners, and printers with disinfection instructions;
  • Key requirements considered by the main Partners in designing the products;
  • Guidance on how to clean and disinfect the devices once they are installed in the field.
  • How to deploy a cleaning protocol for Zebra products as well as for other Partners;
  • Cleaning agents that are safe to use, including the purity or formulation levels for each ingredient, as well as the cleaning agents that should never be used.
  • Precautions and best practices for handling the device during cleaning processes

Are you and your employees doing everything needed, on a routine, to prevent shared technology tools from becoming a potential source of virus transmission?

You can always contact our Support team if you have questions.

And here there are the updates coming from all our Partners:

Update Covid-19

11th of March, 2020. Zebra Technologies Guidelines

See the detailed guidelines on how to disinfect healthcare variants of Zebra scannersprinters, and mobile computers.

For non-healthcare models of Zebra products, look up the User Guide for your exact model on the Support section of our Partner Zebra Technology’ website and turn to the Cleaning Instructions section. For example, the TC57 user guide has detailed information starting on page 212. Simply search the document for “clean”.

User Guides with step-by-step instructions on how to thoroughly disinfect the casing, buttons, and screen (if applicable) and more.

Whitepaper “Best Practices for Infection Prevention” which was written by Darrel Hicks, a recognized expert in infection control – a solid foundation for health companies as well as for companies in all industries when taking additional precautions to protect the health of staff and customers.

11th of March, 2020. Update Advantech Press Release regarding Covit-19

Advantech’s live Data Platform, which is providing customers, partners, and employees with the latest information available, can be accessed here: www.advantech.com/resources/news/2019-ncov. Updates go live at 14:00, every Tuesday and Friday. The company employs 8,000 people around the globe, with nearly 3,400 employees based in China (including direct and indirect employment).

You can find the press release here.

Zebra SmartSight - Retail Robot

Retail trends for 2020 as seen through the lens of NRF 2020 Vision. What it will take for retailers to succeed

We’re only two weeks into the anticipated 2020 and the rush for new ideas in the retail sector has already begun. The U.S. is paving the way, yet again, with the NRF 2020 Vision, National Retail Federations’ annual conference in New York City.

As expected, artificial intelligence augmented reality and other robotics innovations dedicated to the retail sector have dominated the event and news headlines. But amid that, there’s something more interesting going on: a growing focus on retailers’ employee experience, equalizing the customer journey.

Our colleagues, Daniel Boangiu and Gabriel Georgescu, captured a few of the big ideas from this year’s NRF 2020 Vision that are most likely to change retail businesses all over the world.

We have entered a “technology intense era” for retailers

In it’s opening note for the NRF 2020 Vision show, Microsoft’s CEO, Satya Nadella underlined once again the importance of technology adoption in the retail sector.

“Every retailer will need to build their own tech intensity,” says Nadella, who’s stressing on how important it is for each retailer to find their own way when it comes to the digitization of stores and supply chains.

There’s plenty of options out there, for retailers of all sizes.

The buzz this year was Zebra’s new SmartSight, a robot that can scan shelves and report stock availability back to human associates. The robot uses Zebra’s EMA50 mobile automation technology, resulting in a combination of computer vision, machine learning, and workflow automation which is said to increase available inventory by 95%.

From the human workers’ point of view, it will free up to 65 hours of manual inventory per week. This time can be instead invested by employees in the direct connection to shoppers, an aspect which has gained more ground in the past years, especially for physical stores.

“Leveraging Zebra’s deep retail experience and market leadership over the last 50 years, SmartSight provides brick and mortar retailers a performance edge by autonomously prescribing corrective actions to associates based on what is happening at the shelf while also freeing up more of their time to focus on providing the best service to shoppers,” said Joe White, Senior Vice President and General Manager of Enterprise Mobile Computing, Zebra Technologies.

In the US only, 10,000 SmartSight robots will start operating in Office Depot stores, according to Zebra’s announcement. The cooperation between the two companies is much bigger though.

Office Depot has also adopted Zebra’s AR technology designed for warehouse management. The head-mounted display can make life a lot easier for mobile workers, as well as for companies struggling with employee onboarding and warehouse operations optimization.

Retailers are giving more power and intelligence to their employees

Staying on the same note, NRF 2020 was more than usual about people, customers and employees alike. In the U.S., Walmart is the biggest employer, with 2.2 million workers, and this is also a reality on the Romanian market, with Profi and Kaufland taking the lead in recent employment rankings.

With major employee retention and training problems, retailers are forced to reconsider their position. It’s not all about the pay, it’s also about a better job. Or, as John Furner, Walmart’s new CEO said in its NRF 2020 session, entitled “Why Retail Jobs Can Be Good Jobs”, it’s “a matter of giving the people the path and the ability to learn, train and develop”.

Simply put, for retailers to grow, they need to foster their human assets too. The payment is still a decisive factor, but it won’t solve retention. And that’s where technology can make a difference.

“The jobs are changing. I was in a Walmart store a few weeks ago that has this wonderful store pickup business in grocery click-and-collect. There are over 60 people in that department. Five years ago, that wasn’t a job that existed”, Furner added.

Innovations like Zebra’s smart glasses, self-checkout or queue busting are meant to assist the retail sector employees to do their jobs better, faster and with more satisfaction.

The software options for supermarkets have also evolved immensely, with mobility and interaction in focus. See for example NCR, who’s been named leading POS (point-of-sale) software provider in the world in the RBR Global POS Software 2019 study. Also present in the retailers Big Show in New York, was NCR’s Senior Vice President and General Manager Global Retail, David Wilkinson.

“We are in a new era for retail technology and we have to look at a new cost curve for retailers. We have to change the old paradigm and become API-first, use community-sourced software, use common tools, and leverage the cloud,” said Wilkinson.

Their newest solution, NCR R10 Enterprise, is a next-generation retail store architecture that supports a retailers’ entire enterprise connecting to customers through multiple touch-points. These include POS stations, self-checkout, self-scanning, information, and other interaction kiosks, mobile commerce and e-commerce, thus taking the shopper experience and satisfaction to a whole new level.

Omni-channel is key to surviving the e-commerce revolution

The online shopping was more than once said to kill the physical stores. We’re still waiting for it to happen and chances are – if things are done right – it never will.

The solution is omnichannel. NRF Chairman Christopher Baldwin addresses this issue at NRF 2020: “Retailers are taking the lead in personalization, new technologies that will give the consumer even more power”.

More than 60% of consumers say retail innovation has improved their shopping experience, and 80% for online shoppers think so”, Baldwin said, underlining the fact that shoppers see and appreciate the retailers’ efforts.

The store aisles are the best place to learn about consumers’ behavior. A brand new shopping experience, using high-tech and well-trained employees can revive the retail business.

A way to do that is the electronic labels, yet another NRF 2020 star after SES-imagotag, the global leader in Electronic Shelf Labels (ESLs) and digital solutions for physical retail, announced it will do the biggest rollout of ESLs in all stores for a top US retailer.

The Red Dot awarded VUSION aims at resolving retailers’ efficiency problems, like pricing automation and accuracy, product geolocation and automatic stockout detection. The real benefits are seen in the customer experience.

Its unique technology allows shoppers to get connected to products on shelves in a new way, as well as collect more information directly in-store. And with its ability to combine the digital experience with mobile payment systems, the circle in the customer journey is complete.

There are other indicators that omnichannel is worth the investment. According to Adobe’s holiday shopping report, “BOPIS” (Buy online, pick up in store), grew 35 percent year over year, and the business model also knows variations.

Take Kohl’s for example. The American department store retail chain partnered with Amazon in an innovative service: buy online, return in store. While the results after launch were less than anticipated, the idea behind it was quite solid, if we judge by Amazon’s results – 2019 was their best holiday season ever.

The beauty of it all in this continuously struggling sector is that it’s dynamics embrace the change. Customers want more or everything, and they are forcing retailers to adapt. On the way, great experiences can be created by those who dare to innovate and step outside the drawn lines.

Inspired by these insights? Add a comment, ask a question or simply share these thoughts in social media to help all those interested to find more about what’s new in the retail area in 2020.

Smart ID Dynamics received the recognition “Zebra Technologies Partner of the year 2018” in SEE & CEE

Bucharest 3 July 2019. Smart ID Dynamics, the Romanian market leader in enterprise mobility solutions, received the recognition ‘Partner of the Year in 2018” for Central and Eastern Europe at the Zebra Technologies Regional Partner’s Summit organized this year in Viena. This represent the recognition of the financial results the company registered in the Romanian market at the end of 2018 fiscal year – turnover, innovation, expertise, flexibility and loyalty.

Central and Easter Europe’s leadership position represent also the investment made during last years in building an innovative business model in the Romanian Market. This innovation allow Smart ID to build further on internal competitive advantage, in fast business processes and in a portfolio of solutions developed by our Technology Hub from Romania and Moldavia, hardly to copy paste by our main competitors.

At external level, we have always believe in flexibility and agility, on speed in taking action that meet the market dynamics needs, customer continuously changing needs and “me to” competition. We strongly believe that we are among few companies in the market that obtained incredible competitive advantages due to our ability to anticipate changes in market and further bringing continuously innovation in our business model” Daniel Boangiu, Managing Partner Smart ID Dynamics Romania & Moldova declared.

Smart ID is the recognized IT leader in the Romanian industry. We have built a reputation of the most important provider and integrator of high technologies that makes intensive environments great, ahead of times. The company offers connected, real time applications for customers to succeeding in the hybrid digital-physical environment. The company was set up in 2010 by two visionary entrepreneurs, Daniel Boangiu and Romeo Iacob, mobility and automations experts with over 20 years of experience, reach a turnover of over 15 mil Euro in 2018 and a net profit of over 1.3 mil Euro.

The company has over 100 employees and collaborators, a great certified team of stable certified experts following a smart program of team development and investment in teams, over the 8 years of acting in the Romanian market.

The  Smart ID teams of consultants is specialized in the development of enterprise solution for extreme environments, e.g. data collection in real time applied in industrial IOT, track and trace, stock and asset management, incident management, warehouse control systems, fiscal solution for retail applications etc.

“We enjoy the greatest recognition at the Zebra Regional Technology Summit in Viena that reinforce our lider position in the market, confirm the success of our strategy focused on innovating and customer needs in the markets we cover in this moment. We thank you our customers, multinational and local companies for trusting us during our collaboration

 

About Smart ID

Smart ID is the recognized IT leader in the Romanian industry. We have built a reputation of the most important provider and integrator of high technologies that makes intensive environments great, ahead of times. The company offers connected, real time applications for customers to succeeding in the hybrid digital-physical environment.

To reduce customer’s fulfillment cost Smart ID bring in knowledge and experience from complex implementations, process simplifications, mobility, automation and robotizations, all sustained by a in-depth understanding of digital transformation.

 

The company was set up in 2010 by two visionary entrepreneurs, Daniel Boangiu and Romeo Iacob, mobility and automations experts with over 20 years of experience, reach a turnover of over 15 mil Euro in 2018 and a net profit of over 1.3 mil Euro.

About Zebra Technologies

Zebra empowers those on the front line in retail, healthcare, transportation and logistics, manufacturing and other industries to achieve a performance edge – an edge that translates to delighted customers, good patient outcomes and superior business results.

As the pioneer at the edge of the enterprise, our products, software, services, analytics and solutions are used to intelligently connect your people, assets and data. With decades of industry experience, we design with front-line users and workplaces in mind, giving you the best-action guidance needed to optimize in-motion operations and make business-critical decisions.

With over 10,000 partners across 100 countries, we are committed to delivering industry-tailored solutions that help our customers capture their edge

SMART ID to launch a new digital presence, designed with customer trends and needs in mind

Bucharest, November 2019. We are Smartid Dynamics, the recognized IT leader in the Romanian industry and the most important provider and integrator of high technologies that makes intensive environments great, ahead of times, and we have just launched our new digital presence.  Based on our company objective to meet our customer’s goals to reduce complexity, shift the efficiency frontier, and to reduce their fulfillment costs, the new image is designed with our customer needs in mind.

With this new project we intend to bring more valuable customer experiences with improved information architecture, great content, social-driven approach, cutting edged web technologies, that improve customer interactions and simplifies conversation.

“We strongly believe that disruptions comes not from technology advancements but rather from unmet customer needs that inspire amazing innovations, are backed by new processes and a new way of thinking, all sustained by using advanced technologies to innovate, enhance speed, reduce cost and revolutionize the industries in which our customers operates. With digital transformation concept in mind we decided to start a completely new approach in our customer conversations, all based on industry trends, customer changing needs and anticipation of the future transformation” declare Daniel Boangiu, Managing Partner Smart ID Dynamics Romania.

We bring in new UX copywriting principles, where voice is playful, insightful, surprising and focused on translating future technologies into the present customer’ realities. Our design uses asymmetric shapes, broken quick layout, parallax techniques combined with awesome ideas,  video and motion effects and minimalist, clean design that allow the web to go faster and allow screen compatibility to give visitors an elegant impression. Different types of contents: texts, images, animations, video, sound are designed to map customer’s journey, influence by offering amazing micro-moments and unmatched experiences. At photography level we invite our customers to see us as real as we can be and as personally as possible. At technology level we shift the frontier from optimization to revolution, preparing for the next step to integrate with cutting web technologies” declared Romeo Iacob, General Manager

Our awarded writers invites people to access content that focus on performance, achievement, security and that is trustfulness by means of documentation, insight, vision, technology explanatory and helpful, useful and ready to apply in their activity. Build with our audience in mind our content use words to attract people and not to sell aggressively.

SmartID website reengineering is backed by close collaboration between Smart ID products experts, Amazing Soft – Software Development Company and Buzards.com – the remote marketing expert’s agency.

 

About SmartID

Smart ID is the recognized IT leader in the Romanian industry. We have built a reputation of the most important provider and integrator of high technologies that makes intensive environments great, ahead of times. We are offering you connected, real time applications for you to succeeding in the hybrid digital-physical environment.

The company is shifting customer’s company efficiency frontier. To reduce their fulfillment cost SmartID brings in knowledge and experience from complex implementations, process simplifications, mobility, automation and robotizations, all sustained by a in-depth understanding of digital transformation.

How do you respond to the challenges of the Omnichannel?

With 41% of consumers using two or more channels during purchase process, achieving flawless fulfillment has become more of a challenge than ever.

Businesses are trying to embrace increasing volume, rising velocity and variation coming from the different channels and optimize order delivery to customers.

That always-connected, tech-savvy shopper expects a seamless, faster purchasing journey, whether she’s buying online and picking up in store or wants her merchandise delivered in two hours to her door.

 

E-commerce is driving transformational change end to end in the supply chain: manufacturers, wholesalers and retails are increasingly collaborating out of necessity to meet the demands. To the manufacturer it is an opportunity for true innovation – now they can introduce new channel.

How can retailers effectively compete and be more efficient in terms of shifting inventory?

How can manufacturers be more efficient in leveraging their own brand as well as continue their partnership with the brick and mortar retailers?

How can they thrive in a market that has essentially been disrupted at it’s core?

 

With e-commerce currently accounting for 15-20% globally (or 30-40% in the developed markets), complete digital transformation of the supply chain that addresses key pain points is imminent.

Companies are turning to digital technology and analytics to bring automation, merchandise visibility and business intelligence to the supply chain to compete in the on-demand consumer economy.

Real time location solutions, tracking location of people, materials, assets will be critical technologies to help companies operate more effectively in this new environment.

Access a study made by our partner Zebra Technologies on Reinventing the Supply Chain to find out how manufacturers, retailers and logistic companies are preparing to meet new on-demand fulfillment expectations and what the future holds for omnichannel fulfillment.

 

 

 

Download an insightful and comprehensive report on REINVENTING THE SUPPLY CHAIN: THE FUTURE OF FULFILLMENT VISION STUDY from our partner Zebra Technologies

 

 

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