STORE AUTOMATIONS SMARTID.QUEUE BUSTING SOLUTION TO REDUCE YOUR CUSTOMER WAITING TIME GET RESULTS NOW! When stores are busy give your customer fast shopping choices and keep them happy

Working on improving your customer experience?

For large hypermarkets and supermarkets it is mandatory to plan for busy periods to make their customer happy. Smart ID Queue Busting solution give your customers a choice to easy scan and bag products while shopping and pay fastest at POS. Before decide, take a look at the main solution’s benefits:

Reduce Queuing

Customers hate to have the queue and get items through the entire buying process in one hit

Fast Process Items

Make your customer benefit from the fastest process possible in your shop. Their time is as important as your transaction volume.

Reduce abandonment

Trading patterns can offer your important insights about your pick hours. Use them smartly to make happy customers.

Customer Experience

Pleasant shopping experience Increases customer loyalty and make your customer return more frequently

VIP Treatment

Match the experience cutting edged technology is offering to your customer. Make them feel the future in your store.

Improve Store Efficiency

Obtain a higher throughput at check out, a better handling of peak time in store and reallocation of personnel.

Happy Customers Click, Collect and Pay. As fast as possible.

Smartid.Queue Busting Solution uses customer cards, self-scanning checkout handsets and a fast queue boosting POS to make transactions as fast as possible.


Empower your customer to complete the entire transaction on the spot so the customer can bypass the counter completely.

Customer Cards

Your customer control the process. Choose the handset, scan the customer card and proceed shopping and bagging at the same time. As easy and fast as possible.

Checkout Handsets

SmartID Queue Busting solution integrates self-scanning handsets with an easy to use, fast interface. One button for scan and a mobile solution to control the volume of purchases.

Queue Boosting POS

Your customer choose a priority line for Queue Busting. Scan the QR code on the Queue Busting POS and transfer all transaction on POS. Make the payment and go. Fast and easy

Statistical verification

From statistical point of view, your back office application may choose aleatory to verify big, special purchases or to interviene when special items are purchased (alcoohol, garmet etc).

Mobile Application

A user friendly web interface, integrated with distribution and monitoring functions allows campaign integration on Facebook, APTRA e-marketing and reporting

Back-office Solution

Here you have all the tools to manage stores, mobile scanners, cards, users. You have access to reporting for your store managers to make real time decisions for an efficient store.

Assisted scanning

Shorten your store queue lines by helping customers buy faster with assisted scanning of their selected products.

Self scanning with dedicated device

Provide your customers scanning devices, allowing a completely independent in-store purchase experience.

Self scanning with BYOD

The ultimate shopping, based on mobile applications that can be used for product selection, price check, buying and checkout.

Financial Reports

Financial reports per cash register, cashier, whole store, department, time period for cash register, cashier, whole store with one cash register, receipt cancellation, payment method change, receipt re-print etc.

Our Retail Hardware Portfolio


Would you like to know more about our portfolio of software and hardware for your industry?

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Testimonials Dragoș Gabriel Stoica - Project Manager, Caroli Foods We're witnessing increased productivity and optimized workflows after introducing the SmartID suite of mobile terminals, printers, and displays into our operations. We continue to appreciate the well-documented processes and the fast availability of SmartID professionals and their impressive customer-oriented approach Testimonials Cristina Bîrsan - Purchasing Manager, Aquila Part Prod Com The readiness of their answers to all of our requests, the professionalism in offering customized solutions to our logistics projects, the quality of their products and also of the specialists' team we've worked with, prompt us to say, without reserves, that SmartID Dynamics has been for the past 8 years a trustworthy partner alongside we grew and on which we can always count on. Testimonials Răzvan DIMA - Digital Transformation&SAP Plant Coordinator, Faurecia Increased productivity, reduction of rejected product and overall better workflow of our production are the first and immediate benefits in implementing SmartID automation solutions for our company. It's a pleasure to work with such a faultless team of professionals, and get truly competitive offers compared to projects complexity Testimonials Emanuel Prichici - Logistics Manager & Head of IT, QUEHENBERGER LOGISTICS We have been working in great terms and for many years with SmartID. We appreciate their flexibility and promptitude in offering us the solutions and equipment we need. Testimonials Liviu Osman - IT Director, Premier Restaurants Romania SRL, Developmental Licensee of McDonald’s in Romania Under the « Experience of the Future » concept, McDonald’s (through Premier Restaurants Romania), has introduced the new robust, safe and user friendly Bobcat Xplore Tablets in its efforts to create a new digital experience for its customers. SmartID Dynamics was our acquisition and support partner, in a cooperation based on values such as promptness and very good communication. They have offered continuous support in choosing the best options and solutions that suit our needs. We strongly recommend SmartID as a serious and trustworthy partner. Testimonials Dan Săcuiu - IT Manager, Gebrüder Weiss The health of our Zebra and Datalogic mobile terminals is essential in achieving uninterrupted processes in our main warehouse, and high quality for all our deliveries. And for the past 4 years, we're glad to have found in SmartID a team of professionals that understand the core values of our company and are capable of offering fast responses and excellent service, with every single request. Testimonials Iulian Stroe - Deputy IT Manager, REWE Romania SRL All our logistic centers & stores in Romania are now running faster and more efficient operations, thanks to cutting-edge technology provided by Smart ID Dynamics. And with the embedded comprehensive support and outstanding service, REWE can continue the growth of PENNY Market at a higher pace, responding to customers' expectations, as well as company core values as a successful European retailer.