EuroShop 2020

Revealing innovative retail technologies at EuroShop 2020

The world’s no 1 Retail Trade Fair – EuroShop has recently closed its doors, after a five days retail design innovation and cutting-edge digitalization solutions display in Düsseldorf, Germany.

2.300 exhibitors from over 60 countries showcased the latest technology innovations for the retail sector, from green hangers and cards to AI-based scanners for retailers’ food court optimization.

Smart ID top retail experts, Elena Ghinea and Gabriel Georgescu, took the pulse of this year’s trendsetting retail trade fair EuroShop.

They were also watching for more connections and ideas on how to help Romanian retail players transform their businesses in the long run, through digitalization.

We’re following their steps and provide you the details on some of the areas where the future of retail is already happening, backed by industry leaders such as Avery Berkel, NCR, or Ses-Imagotag.

Taking in-store transformation to the next level

Amongst this years’ exhibitors, we find NCR, one of Smart ID traditional partners. ARS is their leading-edge point of sale solution purpose-built for global, multiformat retailers.

The advanced Point-of-Sale software, independent from any operating system, captures attention through its robust, resilient, and feature-rich construction. And the flexibility of its POS functionalities is a guarantee of a protected investment.

A single ARS is used for multiple types of clients, in multiformat markets and is managed by the same server. Is also supports the growing necessity of blending offline and online sales operations, with a sharp analysis of customer trends. When brought together, these details add up to lowered maintenance and support costs and increased ROI.

Another novelty in the NCR portfolio that we were glad to see at EuroShop 2020 is SmartAssist. The intelligent video item tracking system that helps customers and employees, by scanning and recognizing the real need for human intervention in the self-checkout process.

NCR SmartAssist uses real-time video analysis and intelligent object recognition of non-scanned items. Therefore, personal objects don’t trigger false alarms during self-checkout, with significant benefits in theft risk resolution.

The system also notifies shop assistants immediately in case of product substitution, ensuring that each case is addressed and solved on the spot.

SmartAssist allows retailers to adjust security levels in peak hours for checkout time optimization. By tuning the existing weight security system, NCR SmartAssist is particularly useful as a secondary system for monitoring self-checkout transactions, like the ones enabled by NCRs FastLane SelfServ™ Checkout solution. Thus, it’s easier to create faster and better shopping experiences.

Edge virtualization technology for intelligent retailers

It’s not cloud-based, and it’s not a traditional software either. It’s the retail edge software suite developed by Zynstra, NCR’s most recent acquisition, offering high-grade customer and employee experiences.

NCR is thus extending its Software Defined Stores concept that can cut deployment time by up to 90%, thanks to virtualization. The specific virtualizations include store, POS, mobile POS Tablet, Kiosk, Self-Checkout, and Enhanced PCI-DSS Compliance.

Reviving the store shelves with revolutionary price tags

There’s no doubt that IoT disrupted the retail sector. One of the most performant uses of IoT points directly to the store shelves, where customers look for prices and product information.

Ses-Imagotag has found a creative solution to this problem, with its groundbreaking Electronic shelf labels (ESL). The ESL is, in fact, a micro web page, easily integrated with any in-store existing pricing system.

The electronic shelf labels, using wireless communication, are a powerful tool for retailers that want accurate pricing displayed, as well as omnichannel integration for superior customer experience.

And since we’re talking experience, we have to mention VUSION Rail. The new, interactive, Full High Definition screens enhance the in-store shopper experience and optimize store operations.

In the search for sustainability in the retail sector

The climate worrying evolution is a concern for every business, but in retail, where customer-facing operations are a majority, it’s a priority.

And it’s one of the reasons behind Avery Berkel‘s latest innovations that include our favorite “Zero Waste” scales.

But what makes these scales so unique, you might wonder? They are designed for retailers that wish to align with customer values, such as improved environmental awareness, reduced waste, pay for what you need, and more control over shopping choices.

Consequently, businesses can engage communities and provide an impressive retail theatre while meeting their Corporate Social Responsibility goals.

The Xs scales range is also perfect for stores looking for queue avoidance solutions. Customers love these bright-screen scales, with cash drawers and barcode scanners, that perform two operations in one step. Meanwhile, stores can provide a faster service and build brand trust at the same time.

Lightweight, versatile wearable scanner

We couldn’t have missed Zebra‘s stand this year, either. They’re already a preferred choice in the retail sector when it comes to productivity wearables.

The newest addition to their range of ring scanners, the tiny, versatile RS5100, is a best friend to employees. Featuring point-and-shoot simplicity scanning, it aids employees for improved inventory management and on-shelf availability of products.

Moreover, for high-volume operations or fast-moving environments, the RS5100 ring scanner can be paired with any other Zebra mobile device for seamless scanning, labeling, and printing.

 If you’re looking for a specific insight from this year’s EuroShop retail trade fair, ask away!

Our expert colleagues Elena Ghinea and Gabriel Georgescu, are happy to offer competent answers.

Avery Berkel XTi300 Scale

The practical solution to securing Zero Waste targets in the retail sector

Every day, consumers become more conscious of the waste they produce. Ocean life suffocates in plastic, yet, single-use packaging is still the central delivery system used in the FMCG industry in the whole world.

Roughly1/3 of the food produced in the world is either lost or wasted. Meanwhile, packaging and containers, especially paper, cardboard, and plastic, continue to be the principal source of waste in the retail sector.

Several issues arise from this matter for retail companies. First, waste management is costly and can harm a company’s profit projections. Second, the buyer is looking towards cleaner stores, especially food stores, where they spend most of their daily budget.

Therefore, in the past 4-5 years, companies in the retail chain value have been searching for sustainable paths to waste management.

These are now globally assembled under the Zero Waste initiative.

On the path to achieving Zero Waste in your retail business

Zero Waste is building momentum worldwide, and it’s already the goal of an extensive European Union program.

In Romania, the first step towards that target is a new legislative package affecting the retail sector that has come into force in 2018. The law requires companies to adopt a “pay-as-you-throw” business model. However, it’s just a small-sized measure in the larger scheme of global pollution.

Worldwide, some organizations from the FMCG sector are trying to support Zero Waste through recycling solutions or eco-friendly materials manufacturing. That requires long-term investments in new production lines as well as changing the entire distribution chain.

A faster way for food stores to become Zero Waste actors is by encouraging new consumer habits. That includes using technology advancements, such as intelligent scales, and introducing novel shopping programs.

Thriving retailers adapt to customers’ demands

Supermarket chains are already trying to follow plastic-free trends. To respond to market demands, Avery Berkel has developed the intelligent Zero Waste and Bring Your Own Container scales.

Two hundred years of innovation stand behind this new range of scales meant to support the journey towards reducing and eliminating packaging and food waste.

With a futuristic and space-aware design, the XTi scales series from Avery Berkel helps retailers improve environmental awareness, as well as meet their Corporate Social Responsibility goals.

The XTi intelligent scales have been developed with the support of Biocoop, the French nationwide retailer, as well as with the input of smaller European retailers.

Customers tare their home-brought containers, and the scale issues a label, recording the taring information.

Nuts, seeds, cereals, dried pasta, rice, dried spices, dehydrated fruits, olive oil, and cleaning products are favorite Zero Waste items in supermarkets.

The intelligent scale accurately weighs the filled containers, using the tare details, and prints the final price label for the check-out.

Avery Berkel’s Zero Waste and Bring Your Own Container scaling technology currently includes three models.

The monobloc, self-service XTi100 / XTi101 scales, have a 10.1″ operator touchscreen, lack the rear display, and are ideal where vertical space is limited. The XTi300 has a large 18″ operator touchscreen, for easier and faster customer input.

All three models include a cassette label printer with a linerless option and have a 15kg AVR capacity.

Ready to join the Zero Waste movement?

For shoppers, intelligent scales and reusable containers are ethical solutions to reduced waste and control over purchased goods. They also promote a more conscious usage of single-use plastic.

From a business perspective, eco-friendly retailers are moving up the customers’ list of preferences, resulting in increased brand trust and profitability.

Avery Berkel’s innovative scales are now available in Romania in Smart ID’s retail solutions and product portfolio.

Ask our retail experts for more information on Zero Waste and Bring Your Own Container scales line!

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